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How can I change the authentication method from SMS to Authenticator App?

  • Download an authentication app from the App Store or Google Play Store to your mobile device. Recommended apps are Microsoft Authenticator or Google Authenticator.
  • Click on your initials at the top right and select "View profile".
  • Click on "Edit" in the box with the authentication data on the right.
  • Set the item to "Authentication app".
  • Open the Authenticator app on your mobile device.
  • Add a new account with the plus button.
  • Scan the QR code that is displayed on EcoHub.
  • Enter the 6-digit authentication code generated by the Authenticator app on EcoHub.
  • Save the changes.